Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the Orange Handyman website and the handyman services we provide. Orange Handyman is owned and operated by Zack K. and serves the Fullerton area and Orange County, California. By requesting service, booking an appointment, or using this website, you agree to these Terms. If you do not agree, please do not use the site or request service.

We provide residential and light commercial handyman work, which may include assembly and cabinet repair, interior and exterior painting, wallpaper work, drywall installation and repair, wall patching, texturing and finishes, door and window installation and repair, plumbing installation and repair, tile repair, caulking, minor electrical repair, childproofing and petproofing, appliance installation, gutter cleaning, window cleaning, and roof repair.

• Service availability depends on scheduling, location, site conditions, and the nature of the work. We may decline or stop a job that is unsafe, outside our scope, or requires a specialty licensed trade or permit.
• Where a job requires permits, inspections, HOA approval, or landlord authorization, obtaining them is the customer’s responsibility unless we agree otherwise in writing.
• Submitting a request through this website is a request for service, not a confirmed appointment. A request becomes confirmed only when we confirm it with you.

• Estimates are based on the information and photos you provide and on what is visible at the time of assessment. They are good-faith projections, not fixed bids, unless we state in writing that a price is flat-rate.
• Hidden conditions — such as water damage, rot, mold, faulty wiring, concealed plumbing, or substrate problems discovered after work begins — may change the scope, price, and timeline. We will discuss any material change with you before continuing.
• Additional work you request after an estimate is issued is billed separately at agreed rates.
• Estimates may expire if not accepted within a reasonable period, or if material and supply costs change significantly.

• Appointment times are arrival windows, not exact times. Weather, traffic, and the duration of prior jobs can shift arrival.
• Please give us as much notice as possible if you need to reschedule or cancel. We ask for at least 24 hours’ notice where practical.
• If we arrive as scheduled and no one is available to provide access, or the work area is not accessible, we may need to reschedule and may charge a trip fee for the visit.
• We may reschedule for safety, weather, illness, or emergency reasons, and will notify you as early as we can.

• We accept cash, Zelle, and Venmo. Accepted payment methods may change; we will confirm what is accepted for your job.
• Unless agreed otherwise, payment is due upon completion of the work. Larger jobs may require a deposit toward materials or a progress payment schedule agreed in advance.
• Materials purchased on your behalf are billed to you. Unused, non-returnable materials are not refundable.
• You are responsible for any applicable taxes and for costs we incur collecting unpaid amounts.

• Provide accurate contact information, service address, and an honest description of the work needed. Photos help us prepare correctly.
• Provide safe, reasonable access to the work area, including parking, power, and water where needed.
• Move or protect valuables, fragile items, electronics, pets, and personal belongings in or near the work area before we arrive.
• Confirm you are the property owner or are authorized by the owner to have the work performed.
• Disclose known hazards, including asbestos, lead paint, mold, pests, or previous unpermitted work.

• We stand behind our workmanship and will make reasonable efforts to correct defects in work we performed if you notify us promptly.
• We are not responsible for pre-existing conditions, normal wear and tear, defects in materials or appliances supplied by you or a manufacturer, work performed by others, or damage caused by conditions concealed from us.
• To the maximum extent permitted by law, our total liability for any claim arising from our services or this website is limited to the amount you paid for the specific service at issue. We are not liable for indirect, incidental, consequential, special, or punitive damages, including lost income or loss of use.
• Nothing in these Terms limits rights that cannot be limited under applicable California or federal law.

Program name: Get Orange Handyman

SMS purpose: Customers may receive SMS messages regarding estimates, appointments, scheduling, service updates, and customer-requested communications. SMS consent is optional, is collected through a separate unchecked checkbox on our request form, and is never required to submit a request or to purchase services.

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP to opt out of SMS messages.
• Reply HELP for help.
• Consent to receive SMS messages is not a condition of purchasing any goods or services.
• Wireless carriers are not liable for delayed or undelivered messages.
• For additional assistance you may contact Get Orange Handyman through this website, or call or text (213) 543-9963.
• How we handle phone numbers and SMS consent information is described in our Privacy Policy.

By providing your mobile number and agreeing to receive text messages, you consent to receive SMS messages from Orange Handyman related to your service request, appointments, appointment reminders, estimates, scheduling and rescheduling, service updates, and customer support.

• You are not automatically enrolled in promotional or marketing text campaigns. Our texts are service-related communications tied to your request.
• Opt out at any time by replying STOP to any message. You will receive a single confirmation and no further texts.
• Reply HELP for assistance, or call or text us at (213) 543-9963.
• Message and data rates may apply. Message frequency varies based on your activity with us.
• Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and device.
• Consent to receive texts is not a condition of purchasing any service; you may also contact us by phone or email.
• Mobile phone numbers and SMS consent data are not sold or shared with third parties for their own marketing purposes. See our Privacy Policy for details.

The Orange Handyman name, logo, website content, text, layout, photographs, and graphics are owned by Orange Handyman or used with permission, and are protected by copyright and trademark law. You may view and print pages for your personal, non-commercial use. You may not copy, reproduce, republish, or use our content or branding for commercial purposes without our written permission. Photos you send us remain yours; by sending them you give us permission to use them internally to assess, quote, and complete your job.

• You agree to use this website lawfully and to submit accurate information. Do not submit false requests, spam, malicious files, or content you do not have the right to share.
• Do not attempt to access accounts, data, or areas of the site that are not yours, interfere with the site’s operation, or use automated tools to scrape or overload it.
• Website content is provided for general information and is not a warranty, guarantee, or binding quote. The site is provided on an “as is” basis and may occasionally be unavailable.
• We may suspend access or refuse service if these Terms are violated.

These Terms are governed by the laws of the State of California, without regard to conflict of law rules, and any dispute will be handled in the courts serving Orange County, California. We may update these Terms from time to time; the current version is always posted on this page with the date it was last updated. Continued use of the website or our services after an update means you accept the revised Terms.

Orange Handyman — owner Zack K.
Serving the Fullerton area and Orange County, California
Phone / text: (213) 543-9963
Hours: open 24 hours